Machine Repair Request – Maxx, Maia, Semi 3 & 5, Semi 5, Duo (Vesta Duo), B2
If your machine needs to be repaired please fill out this form you will receive an email with an address to ship machine and a repair # as well as shipping instructions.
PLEASE READ VERY IMPORTANT
Machine Repair Steps:
STEP 1: If you have a Maxx, Maia, Maia Duo, Semi 5, Semi 5 Duo (formerly Vesta Duo), Semi 3, or B2 machine you need to complete the form below.
STEP 2: Once the below form is completed you will need to complete The Credit Card Authorization form on the next page.
STEP 3: When both forms have been submitted, you will receive an email within 1 to 2 business days. This email will include an RMA number, and an address with instructions on where to ship your machine. DO NOT ship your machine until you receive the RMA instructions email. If you do not see this email in 48 hours please check your junk and spam. If you have questions please call 833-MagnaWave