PEMF Pulse Pro Machine Repair Request Form

Pulse Pro repair request

Julian, Pulse Pro or Sol machine and attachment repair request

  • Machine and attachment repair:STEP 1: ONLY complete this form if you have a PULSE PRO or SOL MachineSTEP 2 Once the below form is completed you will need to complete The CC authorization form on the next page.STEP 3: When both forms are submitted you will receive an email within 1 to 2 business days. The email will include an RMA #, and an address with instructions on how to ship your machine. DO NOT ship your machine until you receive the RMA instructions email. If you do not see this email within 48 hours please check your junk and spam. If you have questions please call 502-742-7868
  • Date Format: MM slash DD slash YYYY
  • Please choose your machine model
  • Located on the back of your Pulse Pro or inside the lid of your Sol machine
  • Be as descriptive as possible. So we can repair your machine quickly.
  • Please choose how you would like your machine shipped back to you?
  • Someone must sign for the machine when it arrives back to you.
  • Machine repair can take 2 to 7 business days + shipping time. You MUST fill out the CC Form on the next page in order to receive your RMA email.If machines are available you may rent one during your repair time. The cost is 100 a week + shipping. We do not guarantee to have loaner machine in stock. If you would like to check the availability of loaner machines please call 502-742-7868 or email Lee@magnawavepemf.com.By submitting this form you agree to all our terms and conditions including but not limited to the information below. Magna Wave and its suppliers are not responsible for lost or stolen packages or damages caused by return shipping.Loaner machines must be returned Promptly upon return of your machine. If loaner machines are not returned promptly then you may be charged additional fees.