MagnaWave Warranty Information
The World’s Finest Pulsed Electro-Magnetic Field Devices
All MagnaWave PEMF products are warranted to operate properly for a period of three (3) years from the date of the original purchase invoice. In the event of a malfunction during the warranty period, the manufacturer will repair this product to its original operating condition or replace the unit. Freight and insurance to and from manufacturer is not included. A return authorization number must be obtained from the manufacturer before products are returned for service. Coils are warranted from manufacturing defects for a period of six (6) months from the date of the original purchase invoice.
The unit must be delivered postage paid with the then current owner’s name and address, proof of purchase and description of difficulties encountered. The unit is to be shipped to the address designated by the manufacturer in the return authorization.
Such service, repair or adjustment of the equipment is assured to the original purchaser or new owners with properly documented transfers of ownership only. Warranty applies provided the equipment has not been tampered with. The case and/or unit cannot be opened, modified or damaged resulting from misuse, accident, water, grit, impact, physically broken parts or lack of proper care.
Additional extended warranty service, once standard warranty period has expired, is handled as a maximum out of pocket expense of $700.00 in any given year for maintenance or repairs for the period of 7 years after the first 3 years.
The manufacturer’s 3-year warranty is transferable for a $25.00 administrative fee. Call 502.742.7868 or contact us at Support@mwpemf.com.